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My Photos - Help

Suggestions about how to choose the best photos, upload them to your profile and manage later, answers to technical and administrative questions about photos and requirements for photos that are posted on our site.

Q: Why should I post photos?

It’s simple: research indicates that profiles with high quality photos are viewed 10 times more than those without – and result in 4 times more contacts and 6 times more responses!

Q: How do I upload photos for my profile?

To upload digital photos:

  1. Log in to your Rose Brides account.
  2. Click on the Profile & Photos tab at the top of the home page.
  3. Click Upload & Manage Photos.
  4. Click "Browse for Photo" to find your photos on your computer.
  5. Select "Start Upload".

Note: Your photo file must be under 5MB to upload properly. You can crop and rotate photos on our site. Typically photos are approved within 24 hours but may take up to 72 hours. Photos that do not meet our photo posting guidelines will be removed automatically after 5 days.

These are other ways to take and post photos:

  1. Webcam – Click “Take a photo with your Webcam” at the top of the Upload & Manage Photos page and follow the instructions.
  2. Scan – Scan the photo, save it to a disk and upload it to your profile.
  3. Email your photo to us – We can upload your photo for you. Send it as an attachment to support@rosebrides.com and include your username and member ID. This usually takes 24 hours but can take up to 72 hours.
Q: What is my portrait photo?

Your portrait photo is the first one that people see in search results, general lists and on your profile page. This is the only photo visible to people who do not click through to your profile, so choose your best photo for your portrait.

Q: How do I choose my portrait photo?

Your portrait photo is the only photo visible to people who do not click through to your profile, so choose your best photo for your portrait and follow these tips:

  • The photo should be high quality – not dark, blurry, out of focus or grainy
  • Use a digital camera rather than a Webcam or scanner
  • Ask a friend to take your photo instead of using a mirror
  • Post a clear, vertical headshot – full face, no sunglasses, recommended with a smile!
Q: How can I change my portrait photo?

To change your portrait photo:

Typically your change of portrait photo will be approved within 24 hours, but may take up to 72 hours.

Q: How do I choose good photos?

Here are some suggestions for choosing your profile photos:

  1. Use recent photos – members will want to see you as you will look on your first date.
  2. Consider having professional photos taken instead of using low-quality camera phone and Webcam photos.
  3. People are more likely to respond to photos in which you are standing or sitting upright and smiling in front of a nice landscape or background.
  4. Photos in bathing suits, pajamas or unflattering outfits rarely attract interest. We recommend you dress for your photo as you would for your first date.
  5. You may want to upload some photos of you in a group, such as with family members, friends or pets, but be sure to post at least one photo of you alone. Do not include a photo with someone of the opposite sex unless you post a caption explaining who the person is. 
  6. A photo showing you doing something you love or visiting an interesting place is a great conversation starter.
    Remember – upload photos that show you with a smile!
Q: How many photos can I have on my profile?

We recommend that you post up to 10 photos and keep some to exchange privately later on. Currently there is no limit on the number of photos you may post.

Q: How soon will my photo be visible to other members?

Typically photos are approved within 24 hours but may take up to 72 hours.

Q: What are your photo posting guidelines?

Our photo posting guidelines are as follows:

  1. Photos must be in JPG (JPEG) format.
  2. Minimum photo size is 400x400 pixels.
  3. You must have at least one portrait photo that is a clear, vertical headshot without sunglasses.
  4. Photos that take up less than 50% of the allotted space or are blurry, fuzzy, grainy or dark will not be approved.
  5. Group shots are accepted only if the member has already uploaded at least one photo that clearly shows the member's face.
  6. Photos with only children or celebrities are not permitted.
  7. Photos of cartoons, paintings, artistic renderings and drawings are not permitted.
  8. Pornographic photos, nude photos, and photos of members wearing inappropriate attire or engaged in provocative activities are not permitted.
  9. Photos displaying tattooed body parts where only the body part is visible and not the member's face are not permitted.
  10. Vulgar symbols, gestures and gang symbols or colors are not permitted.
  11. Obviously "photoshopped" photos are not permitted (e.g., your head on a superhero's body).
  12. Photos that contain personal or identifying information (e.g., name, address, phone number) are not permitted.
  13. Photos that contain a copyright notice are not permitted.
Q: Why can’t I see my photo?

If your photos aren't visible it's likely due to one of the following:

  1. We have not yet approved them. This usually takes 24-72 hours; if your photos do not meet our photo posting guidelines, we will notify you by e-mail.
  2. There were technical difficulties and your photo didn't upload.
  3. The uploaded photo was too small or otherwise unusable.

To upload digital photos:

  1. Login to your account.
  2. Click on the Profile & Photos tab.
  3. Click Upload & Manage Photos.
  4. Click "Browse for Photo" to find your photos on your computer.
  5. Select "Start Upload".

Note: Your photo file must be under 5MB to upload properly. You can crop and rotate photos on our site. Typically your photo will be approved within 24 hours but may take up to 72 hours. Photos that do not meet our photo posting guidelines will be removed automatically after 5 days.

These are other ways to take and post photos:

  • Webcam – Click “Take a photo with your Webcam” at the top of the Upload & Manage Photos page and follow the instructions.
  • Scan – Scan the photo, save it to a disk and upload it to your profile.
  • Email your photo to us – We can upload your photo for you. Send it as an attachment to support@rosebrides.com and include your username and member ID. This usually takes 24 hours but can take up to 72 hours.
Q: Why wasn’t my photo accepted?

To be accepted photos must meet the following posting guidelines:

  1. Photos must be in JPG (JPEG) format.
  2. Minimum photo size is 400x400 pixels.
  3. You must have at least one portrait photo that is a clear, vertical headshot without sunglasses.
  4. Photos that take up less than 50% of the allotted space or are blurry, fuzzy, grainy or dark are not acceptable.
  5. Group shots are acceptable only if you have already uploaded at least one photo that clearly shows your face.
  6. Photos with only children or celebrities are not permitted.
  7. Photos of cartoons, paintings, artistic renderings and drawings are not permitted.
  8. Pornographic photos, nude photos, and photos of members wearing inappropriate attire or engaged in provocative activities are not permitted.
  9. Photos displaying tattooed body parts where only the body part is visible and not the member's face are not permitted.
  10. Vulgar symbols, gestures and gang symbols or colors are not permitted.
  11. Obviously "photoshopped" photos are not permitted (e.g., your head on a superhero's body).
  12. Photos that contain personal or identifying information (e.g., name, address, phone number) are not permitted.
  13. Photos that contain a copyright notice are not permitted.
Q: Why has my photo disappeared from my profile?

We generally notify members by email if one or more photos are not accepted or removed. If you have not received notification but your photo was not accepted or it was removed, it means it did not comply with our photo posting guidelines:

  1. Photos must be in JPG (JPEG) format.
  2. Minimum photo size is 400x400 pixels.
  3. You must have at least one portrait photo that is a clear, vertical headshot without sunglasses.
  4. Photos that take up less than 50% of the allotted space or are blurry, fuzzy, grainy or dark are not acceptable.
  5. Group shots are acceptable only if you have already uploaded at least one photo that clearly shows your face.
  6. Photos with only children or celebrities are not permitted.
  7. Photos of cartoons, paintings, artistic renderings and drawings are not permitted.
  8. Pornographic photos, nude photos, and photos of members wearing inappropriate attire or engaged in provocative activities are not permitted.
  9. Photos displaying tattooed body parts where only the body part is visible and not the member's face are not permitted.
  10. Vulgar symbols, gestures and gang symbols or colors are not permitted.
  11. Obviously "photoshopped" photos are not permitted (e.g., your head on a superhero's body).
  12. Photos that contain personal or identifying information (e.g., name, address, phone number) are not permitted.
  13. Photos that contain a copyright notice are not permitted.
Q: Are users required to post a photo?

Women must post at least one photo in their profiles. Although men are not required to post a photo, we strongly recommend doing so.

Q: How I can remove a photo from my profile?

To remove a photo from your profile:

  1. Login to your account.
  2. Click the Profile & Photos tab.
  3. Click Upload & Manage Photos.
  4. Click “Remove” next to the photo(s) you want to delete.
  5. Confirm photo delete.
Q: I get an error message when I try to upload photos. What should I do?

We’re here to help! Please email your photos as attachments to support@rosebrides.com and we’ll upload them for you. This can usually be done within 24 hours but may take up to 72 hours.

Q: What are acceptable photo formats for uploading and emailing to you?

You can upload JPG (JPEG) files yourself; if you send us photos by email to upload, we can accept almost any format.

Q: Why have the photos I emailed as attachments not been posted yet?

We usually post your photos within 24 hours, but it can take up to 72 hours. If you don’t see your photos, please be patient and do not send multiple e-mails. If your photos do not meet our posting guidelines, we will notify you by email.

Q: What size photo files can I upload?

You can upload photo files of up to 5MB in JPG (JPEG) format with a minimum resolution of 400x400 pixels.

Q: If I don't have a digital camera, how can I post a photo?

Remember, profiles with high quality photos are viewed 10 times more than those without photos or with low quality Webcam or camera phone photos. If your only option is to use a Webcam, click “Take a photo with your Webcam” at the top of the Upload & Manage Photos page and follow the instructions. You can also scan a photo, save it to a disk and upload it to your profile.

If you need help you can email your photo to us and we will upload it for you. Send it as an attachment to support@rosebrides.com and include your username and member ID. This usually takes 24 hours but can take up to 72 hours.

For the best results on our site, we recommend that you consider having professional photos taken.